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WHATSTASK
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PM Connect

Don't replace your tools.
Extend them to Telegram.

Your managers use Monday.com. Your field workers live in Telegram. PM Connect bridges the gap without forcing anyone to switch.

Set Up PM ConnectSee How It Works

The Problem

Two worlds that don't connect

Office managers use PM tools

Monday.com, ClickUp, Asana, Trello. Great for planning, tracking, and reporting. But your field workers don't use these tools.

Field workers live in Telegram

Technicians, drivers, cleaners, contractors. They're on their phones, in Telegram. They won't download another app.

The result? Manual task dispatch. Phone calls. WhatsApp messages. No tracking. No visibility.

The Solution

PM Connect bridges both worlds

PM

Your PM Tool

Monday, ClickUp, Asana...

WhatsTask

PM Connect

Field Workers

Receive, complete, report

How It Works

Set up in 5 minutes

1

Create an integration in WhatsTask

Open WhatsTask in Telegram. Go to Profile → PM Connect → Create Integration. Select your PM tool (Monday, ClickUp, Asana, Trello, or Generic).

You'll receive a unique webhook URL like:

https://whatstask.com/api/webhook/int_abc123xyz
2

Add workers to the integration

Add your field workers by their Telegram ID. Workers need to start the WhatsTask bot first (@whatstaskbot) to get their ID.

Worker gets their ID

Send /start to @whatstaskbot → See Telegram ID

You add them

PM Connect → Add Worker → Enter their ID

3

Configure your PM tool webhook

Paste your WhatsTask webhook URL into your PM tool. Each platform has different settings:

Monday.com

Board → Integrations → Webhooks → Add webhook URL

ClickUp

Space Settings → Webhooks → Create webhook

Asana

Project → Apps → Add app → Webhook

Trello

Power-Ups → Webhooks → Add endpoint

4

Tasks flow automatically

When a task is created or assigned in your PM tool, the assigned worker receives it instantly in Telegram. They can start, complete, or report problems—all synced back.

Worker Experience

What workers see in Telegram

Task Notification

🔔 New Task Assigned

Fix AC unit at Building A

📍 123 Main St, Suite 400

📅 Due: Today, 3:00 PM

⚡ Priority: High

Worker Actions

Start task

Tap button or type 'start'

Send photos

Take photos of work progress

Add notes

Type notes about the job

Complete task

Tap button or type 'done'

Report problem

Tap button or type 'problem'

Two-Way Sync

Everything syncs back to your PM tool

Worker ActionWhat You See in PM Tool
Taps 'Start'Task status changes to 'In Progress', timestamp recorded
Sends photoPhoto attached to task as comment/attachment
Types notesNotes added as task comment
Taps 'Done'Task marked complete, completion time recorded
Reports problemTask flagged, manager notified, notes attached

Supported Platforms

Works with your tools

Monday.com

Full support

  • Tasks
  • Subtasks
  • Status sync
  • Comments

ClickUp

Full support

  • Tasks
  • Subtasks
  • Priority
  • Due dates

Asana

Full support

  • Tasks
  • Projects
  • Assignees
  • Due dates

Trello

Full support

  • Cards
  • Checklists
  • Labels
  • Due dates
Don't see your tool?Generic webhook works with any JSON payload

Use Cases

Who uses PM Connect?

Field Service Companies

HVAC, plumbing, electrical. Dispatch technicians from Monday.com, track job completion in real-time.

Technicians

Cleaning Services

Schedule cleanings in Asana, workers receive jobs on Telegram with location and instructions.

Cleaners

Delivery & Logistics

Manage routes in ClickUp, drivers get delivery tasks with addresses and ETAs.

Drivers

Construction

Assign tasks in Trello, crews on-site get instructions without needing app access.

Crew members

Property Management

Track maintenance in Monday.com, contractors receive work orders instantly.

Contractors

Agencies

Manage projects in Asana, freelancers get assignments without full tool access.

Freelancers

Technical Details

Webhook payload formats

We auto-parse these formats. Or use the generic format for custom integrations.

Monday.com
{
  "event": {
    "pulseId": "12345",
    "pulseName": "Fix AC unit at Building A",
    "userId": "user_123",
    "boardId": "board_456",
    "columnValues": {
      "text": { "value": "Customer reported AC not cooling" },
      "priority": { "label": "High" },
      "location": { "value": "123 Main St, Suite 400" }
    }
  }
}
Generic (works with any system)
{
  "title": "Fix AC unit at Building A",
  "description": "Customer reported AC not cooling",
  "priority": "high",
  "due_date": "2026-02-12T15:00:00Z",
  "assignee_id": "telegram_123456789",
  "location": "123 Main St, Suite 400"
}

FAQ

Common questions

Do workers need to install an app?

No. Workers only need Telegram, which they likely already have. They just need to start the @whatstaskbot once to register.

How do workers get assigned to tasks?

Tasks are routed based on the assignee in your PM tool. Map your PM tool user IDs to Telegram IDs in the PM Connect settings.

Can workers see all tasks or just theirs?

Workers only see tasks assigned to them. They never see other workers' tasks or sensitive project information.

What if a worker doesn't have Telegram?

Telegram is free and available on all platforms. Most field workers prefer it over installing company-specific apps.

Is there a limit to how many workers I can add?

Free tier includes up to 5 workers per integration. Pro tier has unlimited workers.

Can managers see task progress in real-time?

Yes. When workers start, complete, or report problems, the status syncs back to your PM tool instantly.

Ready to connect your teams?

Set up PM Connect in 5 minutes. Bridge your PM tools to Telegram workers.

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